Medallion Labs
Food testing services, the Medallion Labs way
A food testing program designed with mid-market and enterprise food and ingredient manufacturers in mind.
Experience white glove customer service, priority processing and discounts that will save you time and money.
Trusted by leaders in food manufacturing
Live now
From order to results, we are a food testing lab you will love to work with.
When you order food testing with Medallion, you’ve gained a partner committed to making your life easier. We deliver high quality results, expert solutions and top-notch customer care every day on every order.
Customer Account
Your new home for food testing.
Introducing Medallion Labs’ customer account, the standard in getting your food testing done. With our new order portal, your job is about to get a whole lot easier.
Customer Success
Consider us an extension of your team
You’re never more than a call or email away from our technical customer success managers who are happy to answer questions, provide insight and discuss any testing challenges you may have.
Priority order processing
Your orders will be prioritized by our lab in order to get you your results as fast as possible.
Human-first, dedicated support
Your customer success manager will get to know you and your goals and we will tailor our approach for you.
Quarterly success planning
Each quarter, we meet to review, plan, and stay up to date on your partnership.
Industry Experts
More than 150 years ago, long before we became known as Medallion Labs, we were founded as General Mills’ exclusive internal lab. For decades our team has been charged with protecting General Mills’ products, its family of brands, and the consumers who enjoy them.
Our Scientists
We offer best in class testing and collaboration. When you work with Medallion you have 100 veteran chemists, biologists, microbiologists, food scientists, stability scientists, and sensory scientists ready to handle every aspect of your testing needs.
Unlock access to our expertise
When the challenge is complex, we call in our experts. Our scientists utilize a deep understanding of analytical food and nutritional testing to design a custom approach that meets our partner’s complex testing needs.
Our service models
Expertise, accuracy and elevated service is the core of our food testing offerings. But when it comes to getting your products to the table, we understand there is not a one size fits all solution. We offer standard and Medallion Labs services to meet your project and testing goals.
Standard Services
- Access to tests in our test library
- Bulk order discounts
- Excellent customer service support
- Easy online ordering
- 24/7 access to testing results
Medallion Labs
For organizations with food testing needs over $50k annually
All benefits in standard testing, plus:
- Tiered discounts
- Customer success manager
- Priority order processing
- Unlocked industry expertise
- Access to specialized testing
Request more information about Medallion Labs
A customer success managers will reach out to discuss your food testing needs and business goals.
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